Tag Archives: Consumer Reports

Hate Your Maytag?

Maytag Man

Sleepy Maytag Man

I do not have a Maytag washer any longer. We bought one fifteen years ago, after our first child was born.  Not the very top of the line but what seemed pretty upscale then. You’ve seen those commercials about reliable washers and lonely repairmen

But the clothes were coming out looking dingy and our Maytag repairman was not lonely after all, visiting regularly and looking hurried, as he fiddled with the machine and made useful suggestions, like trying several brands of  detergent to see if any of them worked better. In the end the Maytag washer was replaced by a front loading GE, that’s been working like a champ since. Bloggers have been complaining about Maytag for years.

It’s not even surprising, as “Consumer Reports reliability survey found Maytag to be among the most repair-prone models.” A popular blogger, known by a pen name dooce and famous for her big mouth, started an online war with Maytag. She whipped the company into shape and got her problem fixed. But she has over a million followers.

Maytag Logo

Maytag, Begone

My point is that we seemingly never learn. A couple of years after replacing the washer, during a kitchen remodel we put in a nice-looking new gas range top. Black and shiny it was and the Maytag label may have been easy to miss. It is serviceable, even if one of the knobs is sticking, but difficult to clean, the way it’s designed around the burners. But why did I think that Maytag was a good brand for a range if it wasn’t one for a washer?

Advertisements

%d bloggers like this: